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Wheels Are Making A Noise

Wheels Are Making A Noise

If there are any obstructions or damage to the wheels, this can cause them to sound louder than usual.

Let’s go through a couple of steps to identify the cause.

That's Worked

Please make sure that the wheels are clear of obstructions.

If they have particles blocking them, this could cause the noises.

Helpful Tip

With the dust cup removed, remove and rinse the foam and felt filters every 3 months.  Let air dry completely before replacing. Hand wash only. Tap loose dirt off filters between washes as needed.

Still Not Resolved

If you are still having concerns, please feel free to contact our Customer Service Team on 0800 093 0875 and they will be happy to assist you further.

When you call, advise you have completed the troubleshooting guide, and provide the following information;

  • Fault Code:  FN03
  • Model Number
  • Date you purchased the product
  • Place of purchase
  • Guarantee Reference Number or Order Number (if purchased direct from Shark)
  • Date Code (4 digit code that can be found on a sticker on the back of the main body of the vacuum)
  • Serial Number – If Applicable (This can be found on the sticker on the back of the main body of the vacuum)